Managed Services

Fill in a competence gap or duplicate some of them…

Simple illustration of a person with a blue circular head and light blue body shape

With a vast pool of competent and experienced engineers, we can find a missing competence or reinforce your team in one of the many sub-domains of Managed Services:

Diagram showing managed services at the center, connected to various IT domains like CloudOps, NetOps, SecOps, DataOps, DevOps, and SysOps. The left side lists services like cloud providers, monitoring, and network security. The right side details services like data management, security, and infrastructure virtualization.
  • OUR ROLE

    Implement/manage cloud infrastructure & hybrid environments.

    Implement cloud best practices and cost optimizations.

    Support various migrations, application deployments etc. to the cloud.

    VALUE FOR YOU

    Transition to cloud without worrying about having onsite experts.

    Premium support from the cloud providers like AWS is expensive and time constrained.

    Without proper cost optimizations and best practices, cloud cost can spin out of control.

  • OUR ROLE

    Remotely manage your server room and data center operations.

    Virtualization, infrastructure configuration, permissions, Operating Systems etc.

    Implement high availability and disaster recovery of your IT infrastructure.

    VALUE FOR YOU

    Ensure uptime of the infrastructure which are hosting IT services/applications.

    Reduce the time taken to create new servers & environments for business requirements.

    Quick recovery of systems in case of an unforeseen disaster.

  • OUR ROLE

    Implement and maintain SQL and NoSQL database systems.

    Performance tuning of databases.

    Data Management & capacity planning.

    VALUE FOR YOU

    Ensure uptime of your database systems & availability of data.

    Better customer satisfaction with fast responding applications/services.

    Ensure security, integrity & quality of data.

    Ability to make decisions with the use of data analytics.

  • OUR ROLE

    Support development teams to continuously deploy changes to production in an agile manner.

    Implement various automations on manual processes.

    Optimize application management, resource usage & scalability through containerization.

    VALUE FOR YOU

    Less lead time for new features and bug fixes to reach your clients.

    Higher application performance for lesser cost.

    Properly monitored applications & services with self resiliency resulting reliable services to clients.

  • OUR ROLE

    Work as a tier 1 – Operations teams working on ad-hoc requests and issues.

    Dedicated to monitor various systems & provide proactive/reactive response for issues/incidents.

    VALUE FOR YOU

    Reduced response time to operational issues & requests.

    Dedicated monitoring team proactively identifies issues before they effect business.

    Free up time of senior engineers for various projects.

  • OUR ROLE

    Scan your servers, network and applications for security vulnerabilities.

    Remediate/patch IT infrastructure against security vulnerabilities.

    VALUE FOR YOU

    Reduced response time to operational issues & requests.

    Dedicated monitoring team proactively identifies issues before they effect business.

    Free up time of senior engineers for various projects.

  • OUR ROLE

    Remotely manage and maintain network equipment of your organization.

    Ensure that your systems are securely accessible by the rest of the world.

    VALUE FOR YOU

    Uninterrupted connectivity between your applications/services & rest of the world.

    Ensure connectivity between branch offices.

Service specifications

We find “Your” next expert for you

  • Job specific recruitment (recruited for you, not employees on the bench)

  • Integrated in your product development team (your tools, your ways, “your” employee)

  • Support: People management, IT infrastructure/ offices and administrative/ HR support

  • EU+  security standards (ISO27001 security, IP, …)

Service differentiators

  • Access to vast pool of highly skilled resources (Anglo-Saxon university system, like India at Offshore price - 1/5th of Belgian salaries)

  • Stability : 5+ years of employee stability (unlike India)

  • Belgian Sherpa: Journey Supported by a Belgian On boarding Manager (Digital people, not HR people)

  • Pragmatic: simple contract, simple administration

Highly skilled? Proof

A 100 000+ pool of IT people, large pool of 5+ years experienced developpers, …

  • Sri Lanka boasts one of the highest literacy rates (93%) in South Asia, supporting a strong foundation for advanced technical learning

  • Sri Lanka boasts one of the highest literacy rates (93%) in South Asia, supporting a strong foundation for advanced technical learning

  • Collaboration with UK universities and institutes like Informatics Institute of Technology ensures exposure to global curricula and standards

  • English is widely used in higher education and business, enabling smooth communication in global offshoring projects

  • Sri Lanka is a recognized hub for software development, business intelligence, and automation, with a growing number of export-oriented IT firms

  • Many degree programs and training institutes focus on real-world projects, internships, and industry placements

  • Sri Lankan developers frequently work on machine learning, cloud computing, automation, and data analytics for international clients

  • Lower rates of job-hopping compared to regional competitors, leading to better project continuity and knowledge retention

  • Developers and engineers often hold international certifications and participate in hackathons, boosting their technical profile

Our experience

Since 20 years, 100+ projects… We always find candidates that exceed job requirements.

  • Average number of response to a specific job post: 100+ reduced to a short list of 3 for client interviews

  • Short list proposed to client - first round: 3 candidates, leading to a 93% rate of hiring (no second round)

  • 94% client retention rate after 6 month probation period (Client is satisfied by his first evaluation)

  • Average employee tenure is 5+ years

Pie chart titled 'Project Stability (Avg: 5 years)', showing data segments for categories 15+, 10+, 5+, and less than 5 years, with varying shades of blue and black.

How do we select candidates?

We present you 3 candidates out of 100+ (our client acception rate is 93% at this first round. 7% ask for a second round)

Flowchart illustrating the interview process stages from initial screening to final interview, including cybersecurity screening, technical interviews, HR interviews, and final review.

Without complication

Simple contract, simple administration, full transparency

  • No set up fee cost. The selection support is free.

  • A monthly tag on top of actual employee, that’s all.

  • Transparency on employee costs: All indirect costs are listed.